Useful Information - Easy Returns and Refunds

Right of withdrawal

Buy safely and easily on Radiatorsonly.com! You are protected with the right of withdrawal. You can return your order and request a refund within 14 days from the delivery date.
The right of withdrawal is governed by the General Conditions of Sale and does not apply to personalized and made-to-measure goods.
Return conditions: return procedure
To make an "Easy Return" you must follow the following procedure:

Download the  "Withdrawal form" fill it in and send it to us at info@radiatorsonly.com, you will be contacted to make the return, remember that the products must be delivered in their original condition, not damaged and including the packaging in which you received the item and the Return shipping costs are at your expense.

Refund and Replacement Rights of a Product
When the package arrives in our warehouse, we will make sure that everything complies with the return procedure.
If so, we will proceed with the re-credit by sending a confirmation communication to your email address. In relation to the re-credit system chosen, it will be carried out in the following 48 hours up to a maximum of 45 days. No delay in the re-credit system can be attributed to us.
Radiatorsonly.com also protects you in the event of receipt of a damaged or defective item. You will have to return the defective item to us within 14 days from the delivery date using the "withdrawal form" procedure, it will be replaced with the same item (subject to availability).

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